Being a manager is one of the most important parts of the job.
However, when team members are unmotivated at work or experiencing burnout, it may be difficult for them to communicate with complete integrity.
In this regard, your task is to observe the hidden information behind things, and try to understand what they are hiding in addition to what they are saying.
Here are five questions you can ask to keep your focus email list on what's known and what's spread privately.
1. I haven't paid attention to whose work
Molly Graham, who has held management positions at companies including Google and Facebook, says that too often, managers struggle to get feedback from the top performers who are just focused on working hard and producing results. In response, she offers a suggestion that sounds counterintuitive.
"It's easy to think, 'This guy's a good job, he's good at self-management. I just need to focus on the other team members.' But in fact, I'm convinced that most of the Time and coaching efforts should be devoted to the top performers. They are the 'dark horses' of the team and may one day be managers who run parts of the company's business," Graham said.
Separately, Matt Wallaert, head of behavioral science at Frog, a multinational design and strategy consultancy, has an unusual idea, hoping to avoid common pitfalls.
“My approach to management focuses primarily on combating cognitive biases. We all have some level of recency bias, where we perceive future events as highly similar to recent experiences when judging how things are going . In terms of management, the recency bias may be reflected in the fact that I may pay more attention to the employee who communicated with me most recently. As the saying goes, the crying child has candy. That is why I try to pay attention to those who rarely communicate with me . The staff I communicate with". Walter said.
“A lot of times, these employees are so caught up in a job that they can’t find a solution, they need help urgently, but they are too embarrassed to express it. Of course, there are also some employees who rarely speak up because they are working hard. , and I prefer to celebrate with them the results of their work," added Walter.